Help & Support

Chime Feature

What is a chime? #

This is the noise that can be made when you open or close a door. Usually, this would be applied to the main door on commercial properties.


How to turn my chime on or off #

The chime function is either enabled or disabled during the install of your alarm system. The chime status can be identified by the C as shown below

If you do have your chime enabled, you can easily turn it on or off from the main screen by pressing C

If the C on the display has disappeared, you have successfully turned off your chime. To turn it back on, just press C again


My chime isn’t working #

If the C on your display is visible but there isn’t any chime, this would indicate the chime feature isn’t turned on. If you would like us to enable your chime, just contact us!